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Shooting range service

Target retrieval systems, lighting, targets and control work in harsh conditions. RangeTech service keeps your range technology running on a planned schedule instead of waiting for a breakdown. Maintenance, repairs, genuine spare parts and software updates all come from the manufacturer that designed and built the devices.

Report a service call
  • Spare parts Genuine, for every device
  • Remote Diagnostics and updates over the network
  • Warranty Up to 7 years on the devices
RangeTech Nucleus target carrierManufacturer's service

Scope

What shooting range service covers

01

Planned maintenance

Regular inspection and maintenance: target carrier mechanics, rails, lighting and control. We find faults before they take a lane out of use.

02

Repairs and breakdowns

We find the cause and get the equipment working again. We designed and built every assembly, so we know each one inside out.

03

Spare parts

We stock genuine spare parts for every RangeTech device and swap only the faulty assembly.

04

Software updates

We keep developing RangeTech Master. Remote updates keep your facility on the current version, with new functions and fixes.

How a service call runs

From the first call to handover

  1. 01

    The call

    Call or e-mail us and describe the symptoms and the system involved.

  2. 02

    Diagnosis

    We pin down the cause and the scope of work and confirm a date. We solve many problems over the network.

  3. 03

    Repair

    We plan the work to keep downtime as short as possible.

  4. 04

    Handover and advice

    We check the system works and leave you recommendations for operating the equipment.

Tablet running RangeTech MasterDiagnostics in RangeTech Master

Self-diagnostics

The devices report their own condition

RangeTech target retrieval systems, turning targets and lighting run self-diagnostics. RangeTech Master collects the reports and shows what needs attention before it becomes a breakdown. Our service engineer turns up with the right part instead of coming just to look.

  • Remote technical support over the network
  • Inspections and repairs on site

Questions and answers

Common questions about range service and spare parts

How often should a shooting range be serviced?

Planned maintenance once or twice a year suits most facilities. Intensively used military and police ranges are inspected more often. We agree the interval with the operator after the first inspection.

How long are spare parts available?

We keep genuine spare parts for every RangeTech device throughout its service life. Assemblies are replaceable, so a repair usually means swapping one module.

Can a fault be solved without a site visit?

Often, yes. RangeTech Master reports the condition of the devices and lets us run diagnostics and updates over the network, so we close many calls remotely.

What does the warranty cover?

The devices carry a warranty of up to 7 years. The contract sets out the details, which depend on the configuration and how you use the facility.

Do you look after equipment installed by someone else?

During an audit we assess the whole facility and report on the condition of each system. For equipment from other suppliers we usually propose modernising the technology layer.

Repair, do not replace. We build our devices to work for years, and our service keeps them working.

Service call

Book an inspection or report a fault

Tell us about the facility and the systems in it, and we will propose a date and a scope of work.

Report a service call